Remote Support

Thanks to Beam2Support, there has never been an easier solution to remote support. With our remote support solution there is no need to buy new hardware nor new software, as Beam2Support is a managed service. In other words, we provide the entire infrastructure and technology for the successful remote support and you simply rent the service from us. Due to our flat-fees you will receive an immediate return on investment starting from the first remote support session. A further advantage of our flat-flees is that you can use Beam2Support as often and as long as you like. That is why our solution is so appealing for both small and large companies.

To start a remote support session, you simply download and install the organizer software on your PC. Through the use of standard ports and protocols, no changes to the firewall, network settings or the proxy servers are required. With just one click, you can now start a session and enjoy the benefits of remote support. By notifying your customer of the 9-digit session ID, they can then join the session through a session login on either your or our website, without any installation or configuration. A secure connection between you and your customers is provided by a consistent 256-Bit AES encryption.

Select Beam2Support this very day, as your choice of remote support software, and order your license at our online shop.

Naturally, you are able to test Beam2Support for free under non-binding conditions for 14 days. You can easily download the organizer software and sign up for a free trial account today.